The Willard
Dynasty: a family business based on respect
by Gene Marrano Background:
Its tough for any child to work side-by-side with
parents in a family business - even if youre just
turning wrenches together. How about helping Ron L. Willard
Sr. run The Willard Companies, which he started 30 years
ago by building custom homes?
The corporation now encompasses 250 employees, a construction
company, building supply outlet, three golf courses, several
master-planned communities and a shopping center with Smith
Mountain Lake at the center of it all.
One development - Waters Edge - was recently named
one of the top 50 country club communities in the nation
(by Luxury Golf magazine).
The Westlake Towne Center retail complex is the new
crown jewel for Ron Sr. and son Ron II, who came aboard
full time after graduating from Virginia Tech in 1992 and
currently serves as vice president. Ron IIs sister
Kimberly Waters sells real estate part time for the company.
Ron II was recently feted by the Smith Mountain Lake Chamber
of Commerce with the Norma Jean Teass Community Leadership
Award, given to individuals who exhibit strong involvement
with the chamber and the local community.
In helping to shape the Smith Mountain Lake area both
Ron Sr. and Ron II (who participated in crafting a shoreline
management plan) have made their presence well known for
years.
Ron Willard Sr. says it is tougher on his children than
it is on him when it comes to working together.
They have to go the extra mile to prove themselves
to their colleagues in the company. They [also] seem to
go the extra mile to prove to Dad that they can do it beyond
the shadow of a doubt.
Willard says he has never gone out of his way to make it
tough on his kids but feels they know theres a lot
to live up to. Ron Sr., 58, lives at the lake with wife
Kris, who owns Interiors by Kris, a design firm located
there.
Ron II always wanted to join the business according to his
father while Kim wanted to do something different.
She tried interior design and marketing in Atlanta and now
sells real estate for The Willard Companies Waterfront Properties
Division while also raising a family. Kim lives in Roanoke.
Another son, Lee, is pursuing his own career in Washington,
D.C., but his name shows up as designer for the company
website.
Ron Sr.s advice for other business owners that may
want to bring their children on board? Dont
push them. Let them make their own decision. If they want
to become involved in the business they will ask for it.
In a lot of cases they may take that same business and improve
upon it - but pushing doesnt work.
Ron Sr. wasnt surprised by the Chamber award his son
picked up earlier this year: He is such a hard worker,
very involved in the community. Ron puts full attention
into integrity and people respect that. They appreciate
his ability to communicate well with people.
Ron II saw his award as a sign of respect from his peers
that appreciate what youre doing for the community
and the time you spent volunteering to make the lake area
a better place. Now living in Roanoke after years
in Boones Mill, Ron II is also vice president of the Roanoke
Regional Home Builders Association.
Ron Sr. stays in touch himself through the Smith Mountain
Lake, Roanoke Valley Regional and Franklin County chambers
of commerce and similar organizations in Bedford and Pittsylvania
counties. Hes a charter member of the lakes
Lions Club and a past president of the Roanoke Regional
Home Builders Association.
I stay connected by being involved in functions that
contribute to the community and spend [my money] here,
he said.
For his part, Ron II (as he is known to all) says he didnt
have major trepidation about joining his father in business,
having worked there since his early teens. After graduating
from Virginia Tech, Willard the younger toiled in all areas
of the company - on the golf courses and in the pro shops,
in construction, marketing - before settling in as vice
president. There are major benefits for him as well: a
sense of pride and a willingness to carry on the Willard
name, what my Dad has done as far as building quality and
integrity.
Ron II, 34, calls working for his father a great
situation he has never regretted, acknowledging that he
does try harder to gain respect from other employees that
may be looking for signs of favoritism. The relationship
at work is as colleagues, not as family.
I respect him as my boss. Its on a very professional
basis, he said.
Some days they may not even see each other at the office
or in the field, depending on the tasks at hand.
As for the future of Smith Mountain Lake and the surrounding
area, Ron II sees plenty of commercial growth ahead and
a steady real estate market for at least the next 10 years.
Maybe not so much on the water but in the areas surrounding
the lake. Opposition from local residents that want
limits on growth has surfaced in recent years, so
you have to be careful in how you plan and work with the
community. Thats what we try to do.
Staying away from shop talk at family gatherings is difficult,
admits Ron II: My dad has always worked six-seven
days a week as far as I can remember and is always thinking
about the next deal or asking my advice about a project.
Ron II tries (with varying degrees of success) to steer
the conversation elsewhere. Managing to find time for wife
Sara and three young children is a daunting task. After-hour
meetings and closing the office on a regular basis means
weekends are when he makes up for burning the late night
oil. [But] its difficult, he said.
Echoing his father, Ron II says whether or not his children
grow up and join the firm is up to them.
I know when I was coming out of college we had a lot
of things going on in the company, and I just wanted to
help out. Ive kind of moved into the family business
and really enjoyed it. Its been very rewarding.
Gene Marrano is a Roanoke-based freelance writer.
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